Help us improve the EUSPA user experience

EUSPA is revamping its online presence – and we need your help! Take part in our study and let us know how we can build a better website user experience for you.

When the EU Agency for the Space Programme (EUSPA) was launched in May 2021, it represented the start of a new era for EU Space. With an expanded mandate and new responsibilities, EUSPA has remained committed to helping the EU, its citizens and its businesses maximise the many social and economic benefits offered by the EU Space Programme.

Part of this commitment means making sure you can easily access the EU Space information you need when and where you need it – and that starts with our website. To build a better user experience, we have created a study in two parts to find out what you want to see and how you want to see it. Take our short online survey and participate in our tree testing study to provide us with your valuable insights. Read on to learn more.

An evolving space programme and organisation

Today, the EU Space Programme consists of:

Copernicus, Europe’s Earth Observation system
Galileo, the EU´s Global Navigation Satellite System (GNSS)
EGNOS, the EU’s regional satellite-based augmentation system (SBAS)
GOVSATCOM
The Space Situational Awareness (SSA) programme and the Space Surveillance and Tracking (SST) services

Read more: GOVSATCOM adds secure governmental communications to the EU Space Programme

Together, these core components enable a wide range of critical services and everyday applications, making the EU Space Programme indispensable to the lives of Europeans.

The EU Space Programme also provides essential infrastructure that gives the European economy an important competitive edge and plays a key role in Europe’s digital transformation. Copernicus, as the number one world provider of space data and information, coupled with Galileo’s impressive 20 cm accuracy, means that EU space technology and data are a major enabler in the GNSS and Earth Observation downstream market. A market, that on a global scale, is expected to reach almost EUR 500 billion in revenue over the next decade.

With so much growth on the horizon, in addition to managing an increasing workload, promoting innovative downstream applications, scaling the market share of EGNSS and Copernicus and creating new synergies across the EU Space Programme requires that EUSPA, as an organisation, evolve. That is why we are currently in the process of establishing ourselves as a matrix organisation. By streamlining our operations and maximising efficiency, this change in structure will allow us to better meet our expanded mandate and growing responsibilities.

We need your help!

Even with its expanded mandate, new responsibilities and an updated organisational structure, EUSPA’s mission remains the same: linking space to user needs. To ensure we continue to meet that mission, we need your support.

You can help us improve our website to better serve your needs in two ways:

By taking our short survey, you will ensure that we are providing the type of information and content you are looking for when you visit the EUSPA site. Your input will be used to tailor the type of online content we provide.
Our tree testing study, which should take no more than 10 minutes of your time, will help us better understand how you navigate our site and how easily you can find the information you are looking for. We’ll use your input to design an enhanced user experience for our online presence.

Because we want to gather input from as many different users as possible, we also ask that you share our survey within your own network. Simply copy and paste this link () into your preferred social media channels, email and messaging apps.

Together, we can make the link between space and users even stronger!

Media note: This feature can be republished without charge provided the European Union Agency for the Space Programme (EUSPA) is acknowledged as the source at the top or the bottom of the story. You must request permission before you use any of the photographs on the site. If you republish, we would be grateful if you could link back to the EUSPA website (http://www.euspa.europa.eu).

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